Delivery and Returns

You have several options for delivery:

Standard within the UK is £4.95 with Royal Mail Signed For. This takes up to 5 days to be delivered.

~ Free standard shipping applies when you spend over £20.00

~ In a rush to receive the gifts? Express courier delivery on a next day basis is £6.50 and orders must be received by 12noon for this option. Express orders placed before 2pm Monday to Thursday will be delivered the next day. 

Express orders placed after 2pm on Thursday will be delivered the following Monday and orders placed on Friday, Saturday and Sunday will be delivered on the following Tuesday.

Express orders placed on a Bank Holiday or Public Holiday will be delivered within 48 hours. For example if you place an Express order on a Bank Holiday Monday it will be delivered on Wednesday.

 Express delivery is only available on UK mainland orders, deliveries to the Scottish Highlands & Islands, the Isle of Wight, the Isle of Man, the Channel Islands and Northern Ireland may take a little longer.

~ International delivery is £15.00 tracked. We are exploring methods of selling internationally on Amazon to lower these costs for you so watch this space!

Orders received on Saturday’s will be sent out on Monday, excluding Bank Holiday weekends.

All delivery products, the boxes, envelopes, tissue paper, bubblewrap bags and even tape are all environmentally friendly, recycled and recyclable.

Returns

Of course we want you to love our products, they are all quality checked before they are sent out to you but occasionally accidents do occur.

Please email us at hello@goldenbirdie.com within 5 days of receiving your order to let us know of the issue. Please ensure that you include photos if damage has occurred.

If you’ve simply changed your mind, we will refund you if we receive the item back in perfect re-sellable condition within 10 days of receiving your order.

We will not refund used items.